Transform Your
Technical Experts from
Advisors into Business
Drivers
The QUIET Framework™ helps introverted technical
professionals leverage their natural strengths to
communicate with impact, win trust, and lead
confidently.
Communication Training for Technical Teams
57%
of projects fail due to
communication
breakdowns
The Cost of Communication Gaps
annual loss for a 50-
person technical
team due to poor
communication
of total productivity
lost to
communication
issues - that's one
full day per week
$625K
20%
Being Overlooked in Meetings
Watch as your technical experts
transform from silent observers to
respected voices that shape key
decisions.
Securing Resources & Buy-in
Enable your team to articulate
technical needs in business terms that
executives understand and support.
High-Stakes Communications
Equip your experts with frameworks
to handle pressure situations with
clarity and confidence.
Is Your
Technical Team
Struggling With:
67%
of technical
professionals identify
as introverts
Why Standard Communication Training
Fails Technical Teams
Traditional communication training
tells introverts to 'speak up more' and
'be more outgoing.'
But for introverted technical
professionals, these approaches feel
inauthentic and draining.
The QUIET Framework™:
Transform Technical
Expertise Into Business
Impact
Quality Over Quantity
Technical experts learn to make
precise contributions that drive
decisions, not just share data.
Understanding Through
Listening
Transform quiet observation into
strategic insights that shape project
direction.
Energy Management
Stay influential in long meetings
without draining your introvert
energy.
Intuitive Timing
Master when and how to intervene in
meetings for maximum impact.
Truth in Authenticity
Build credibility by communicating
complex ideas in your authentic style.
The path to
confident and
charismatic
communication
Turning natural introvert
tendencies into leadership
strengths through five
proven elements:
Transform Your Organization
BENEFITS:
Technical-Business Alignment
Bridge the communication gap between
technical experts and business stakeholders
Resource Optimization
Secure resources by articulating technical
needs in business terms
Team Influence
Transform quiet experts into influential voices
in strategic discussions
Crisis Communication
Handle high-pressure situations with clarity
and confidence
Innovation Acceleration
Speed up project approvals through effective
stakeholder communication
Cross-Functional Impact
Enable seamless cooperation between
technical and business units
Perfect For:
- Technical Team Leaders and Managers
- Software Engineers and Developers
- IT Directors and CTOs
- System Architects and Technical Specialists
- Product Managers working with Technical
Teams
Key Outcomes:
- Master the QUIET Framework for authentic
technical communication - Learn to translate complex ideas into compelling
business cases - Develop strategies for handling high-pressure
situations - Build executive presence while maintaining
authenticity - Create lasting influence through strategic
communication
Delivery Options:
- 60-Minute Keynote: Perfect for large audiences
and conferences - 90-Minute Lunch & Learn: Interactive workshop
for team introductions - Full Training Program: Comprehensive
implementation for lasting change
Program Overview:
Transform Your
Technical Team
Keynote
Transform your technical team's
communication in 60 minutes.
Reclaim 20% productivity through the
QUIET Framework™.
- Engaging presentation
- Interactive elements
- Implementation roadmap
Lunch & Learn
90-minute deep dive with hands-on practice.
See immediate improvement in team communication.
- Framework walkthrough
- Practice sessions
- Team exercises
Full Training
Comprehensive program delivering
$625K annual ROl for 50-person teams
through improved communication.
- In-depth workshops
- Implementation support
- Measurable outcomes
Program Formats
Dean Shams
"Charisma is a skill, not a personality." This fundamental truth
drives Dean Shams' unique approach to transforming
introverted professionals into strategic assets for leading
organizations.
Dean brings proven experience delivering impactful
communication training at major organizations including
Oracle, Thomson Reuters, and GlaxoSmithKline. His latest
methodology combines principles of neuroscience and
language patterns to deliver measurable results in today's
voice-dominant workplace.
Through his proprietary Q.U.I.E.T. Framework, Dean equips
technical professionals with practical strategies to contribute
their expertise effectively in key business discussions. His
structured approach helps them shape important decisions
while maintaining their authentic strengths.
As both a communication strategist and an introvert who has
mastered influential communication, Dean brings a rare depth
of understanding to the challenges faced by technical
professionals. His methodology provides practical frameworks
that transform careful preparation into confident contribution.
Described as "insightful, authentic and engaging" by his
participants, Dean delivers transformative learning experiences
through keynotes, workshops, and corporate training
programs that resonate deeply with technical and analytical
audiences.
About Dean
Shams
Communication Strategist
Registered Management Consultant
Real-World Insights, Transformational Impact
“What made the workshop unexpectedly different was the practical life experiences and insight he shared. With the myriad and collective background he has, it made him an all rounder trainer.”
Cindy C., Finance Professional
Eye-Opening, Transformative, and Practical
“The workshop was truly an eye-opener for me, as Dean's
training content and perspectives were very unique and
yet effective.
He was truly a communications specialist. He kept his
ideas and messages simple for us to understand, and yet
transformative.
After adopting some of the habits that he has shared with
me, I am able to present myself more confidently as an
executive.”
Victor T. , Analyst for global logistics
Captivating, Insightful, and Transformational
“There was an abundance of treasures that Dean shared from the stage. He has a flair that kept his audience captivated in their seats with his interesting lessons.
He was a joy to listen to and an inspiration to me. From his life lessons, I have started to embrace my strengths and am reinventing myself to reconnect with like-minded individuals.”
Aimiliyana S., Skincare business owner
Authentic, Engaging, and Insightful
“Dean is a refreshing speaker—to the point and not afraid to tell the truth. Dean is very engaging, and I felt like he was speaking only to me!”
Christina S., Life By Design Entrepreneur
Audience Reactions
Frequently Asked
Questions
What's the ROl on improving technical
communication?
Poor communication costs a 50-person technical team
$625,000 annually in lost productivity. That's one full
workday lost per week per person. The QUIET
Framework™ helps reclaim this lost time and transforms
it into business impact.
How is this different from regular
communication training?
The QUIET Framework is specifically designed for
technical experts and introverts, focusing on leveraging
their natural strengths rather than trying to turn them
into extroverts.
What's included in each program format?
Each program teaches the complete QUIET Framework
with varying levels of depth - from foundational concepts
in the keynote to comprehensive implementation in the
full training program.
Can this be customised for our industry?
Yes, we tailor the examples and scenarios to your specific
industry and technical domain for maximum relevance
and impact.
Some of our
Past Clients
Your Technical Team is Losing One
Full Day Per Week
Poor communication costs your team 20% of their productivity.
Learn how the QUIET Framework™ can reclaim this lost time
and transform your technical experts into business drivers.
Quiet Charisma is a brand of Nabyula Pte Ltd
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hello[at]nabyula.com
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